Accounts receive 1 free reset per month.
Please Note: Only use this option if your mainframe User ID or Password has been revoked. Your mainframe User ID or Password is revoked by entering an invalid password 3 times at the CESN log in mainframe screen. This option will NOT reset your Website Password. Please contact us if your Website Password does not work. 1-800-568-7704
After the LOG IN, you will receive a message regarding the reset of your User ID.
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